Super Solar Service is a solar energy products and services provider based in [City, State, India], offering solar panel installation, rooftop solar systems, solar water pumps, and related maintenance/AMC services. Our registered address is [full registered address] and we can be contacted at [contact email] or [contact phone number].
| Purpose | Examples |
|---|---|
| Providing quotations and services | Site assessment, system design, installation scheduling, AMC/maintenance visits |
| Communication | Responding to enquiries, sending quotes, service reminders, appointment confirmations |
| Payments and billing | Processing payments, issuing invoices/GST receipts, following up on dues |
| Regulatory and subsidy processes | Net-metering applications, subsidy claims, warranty registrations with manufacturers |
| Marketing (optional) | Sending offers, newsletters or promotions, only if you opt in |
| Website improvement | Analytics to understand site usage and improve content/performance |
| Legal compliance | Maintaining records as required under Indian tax, consumer protection and IT laws |
We do not sell your personal information. We may share it with:
We retain personal information for as long as needed to provide our services, maintain warranty/AMC records, and comply with tax, accounting and legal obligations (typically [X years, e.g. 7–8 years for financial records] under Indian law). Site assessment or enquiry data for leads that do not convert may be retained for a shorter period, such as [X months], unless you ask us to delete it sooner.
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site (e.g. via Google Analytics), and, if applicable, to support advertising (e.g. Meta/Google Ads pixels). You can control or disable cookies through your browser settings; doing so may affect some website features.
We use reasonable technical and organisational measures — such as restricted access to customer records and secure storage — to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
To exercise any of these rights, contact us at [contact email].
Our website and services are intended for use by adults seeking solar products/services for their homes or businesses. We do not knowingly collect personal information from children.
Our website may contain links to third-party sites (e.g. manufacturer pages, subsidy portals, social media). We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Effective date."
This policy is governed by the laws of India, including the Information Technology Act, 2000 and applicable rules, and the Digital Personal Data Protection Act, 2023, to the extent in force. Any disputes will be subject to the jurisdiction of the courts in [City/State].
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
Super Solar Service
[Registered address]
Email: [contact email]
Phone: [contact phone]